When a homeowner in Greenwood Village began experiencing repeat drain issues, they knew it was more than a simple clog. Slow drains and backup concerns often point to a bigger problem in the main line outside the home. Our Done Plumbing, Heating, Cooling, & Electric drain team came out, completed a camera inspection, and performed a full exterior drain excavation and replacement. By the end of the project, the home had a new, properly sloped sewer line designed to handle everyday use without worry.
Job Overview
- Location: Greenwood Village, Colorado
- Client Type: Residential homeowner
- Scope: Exterior drain line excavation, replacement, and restoration
- Equipment Installed: New exterior sewer/drain piping with proper slope, fittings, and cleanout access
- Additional Work (if any): Full camera inspection, coordination with financing provider, detailed invoice review and homeowner communication
- Why It Mattered: The failing exterior line was causing drain issues inside the home and could have led to backups, property damage, and costly emergency repairs if left unaddressed
What We Found
Our camera technician, Laz, started by running a drain camera through the main line leaving the home. The video inspection showed a problem section of pipe outside the house where the line was no longer draining the way it should. Age, ground movement, and normal wear had taken a toll.
The inspection revealed that this section of the exterior line was restricting flow and allowing waste and water to slow down and collect. For the homeowner, that meant recurring drain problems and a growing risk of a full backup. Because the issue was in the exterior pipe underground, a simple snaking or temporary clearing was not enough. To give the homeowner a real solution, we recommended an exterior excavation and replacement of the damaged line.
The Solution
The homeowner approved the work and financing was arranged, our team scheduled the exterior excavation. On the day of the job, Laz and the dig crew arrived, reviewed the plan with the homeowner, and confirmed the area to be opened.
We began by marking utilities and setting up a safe work zone around the affected part of the yard. The dig crew carefully excavated down to the existing sewer line, removing soil and protecting nearby landscaping as much as possible. When the pipe was fully exposed, we could see the damaged section that had been causing the drainage issues.
The old, failing portion of pipe was cut out and removed. We then installed new exterior drain piping with the correct fittings, ensuring the line had proper slope away from the home for reliable flow. Cleanout access was confirmed and adjusted as needed to make future inspections and maintenance simpler.
After the installation, we flushed the line and used the camera again to confirm that everything was clear and flowing smoothly from the home out to the connection point. Once testing was complete, the trench was backfilled in layers, compacted to reduce future settling, and the surface was restored so the yard could return to normal. Throughout the process, our team kept the homeowner updated on progress, costs, and next steps.
The Results
With the new exterior sewer line in place, the homeowner gained a reliable, long-term fix instead of another temporary patch. Drains inside the home now flow properly, and the risk of sudden backups and messy emergencies has been greatly reduced.
The correctly sloped pipe and updated materials help move wastewater away from the home more efficiently, even during heavy use. Thanks to the completed excavation, precise installation, and final camera verification, the system is ready to serve the home for many years, giving the homeowner confidence every time they run water or flush a toilet.
One Call… It’s Done!
Homeowners in Greenwood Village and across the Denver metro area rely on safe, dependable drain and sewer systems to protect their homes. Done! Plumbing, Heating, Cooling, & Electric specializes in everything from camera inspections to exterior excavations and full sewer line replacements. If you’re noticing slow drains, recurring clogs, or signs of a sewer problem, schedule a quote with our drain experts so we can find the source of the issue and get your system flowing the way it should.
