At Done Plumbing, Heating, Cooling & Electric, we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website.
Sharing of Opt-In Information
We want to assure you that your phone number and opt-in data will never be shared, sold, or used for third-party marketing purposes. The information you provide is used only for specified purposes, including customer service, transactional updates, and promotional communications from Done.
SMS Communications
By opting in to receive SMS communications, you agree to receive both transactional messages (appointment confirmations, reminders, and updates) and promotional messages (special offers and discounts). Transactional messages are sent as needed, while promotional messages are generally limited to 4–6 per month. Message and data rates may apply based on your carrier and plan.
To opt out, reply “STOP” to any text message at any time. For support, contact us at 833-539-9153 or [email protected].
Collection of Opt-In Information
Opt-in information is collected through website forms, contact forms, and SMS opt-ins. This may include names, email addresses, and phone numbers. We only collect the information necessary to fulfill the services you request.
Use of Opt-In Information
Collected information is used to provide the services you request, such as email newsletters, event updates, and customer support. We may also use it to personalize your experience and improve our products and services.
Your Access to and Control Over Information
You may contact us at any time to see, change, correct, or delete your data, or to express any concerns about how it is used.
Data Security
We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction. Sensitive information is encrypted and transmitted securely. Access to personally identifiable information is restricted to employees who require it for job-specific purposes, and servers storing such information are kept secure.
Changes to This Privacy Policy
We may modify this policy to reflect changes in our privacy practices. Updated versions will be posted on this website.
Contact Information
Done Plumbing, Heating, Cooling & Electric
541 Norfolk St., Aurora, CO 80011
Phone: 833-539-9153
Email: [email protected]
