Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Note: If at any time you would like to unsubscribe from receiving future emails, Please send an email with your name and email address to marketing@itsdone.com to be removed from our database.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 11/14/2012

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

www.itsdone.com

541 Norfolk St.
Aurora, CO 80011

marketing@itsdone.com

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What most people don’t realize is that most of those problems can be anticipated and often avoided with regular maintenance – usually at a far lower cost than a repair or replacement.

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Reviews

“This past week I had the need for a plumber and I reviewed the telephone book and selected from the advertisements your company to attend to the matter. The company sent Austin Steinbach to attend to and review the problem. He is a very knowledgeable young man who communicates well and does his work in a very thorough and professional manner. I was very satisfied with his service. Mr. Steinbech is a credit to your company. Very often in communities someone asks whether they are aware of a plumber or other technician that can be recommended. In this regard, I am comfortable in recommending Mr. Steinbech and your company. Thank you for the service rendered.”

~ Theodore B Littleton, CO

“Quick & competent work done to high satisfaction. Darrell Begay provided quick service and very professional work when he came to install a new toilet seat. We had not been able to do the work ourselves, so it was a relief to have Darrell and Done Plumbing get here so quickly to take care of the task. We appreciate all Done as done for us”

~ Lindsay B. Centennial, CO

“Just a note to tell you of our recent positive experience with Kieth Croft. We found him to be friendly, knowledgeable, & efficient. When an issue arose with the clean-outs, Kieth quickly resolved it to our satisfaction & to the way he had previously described. From the estimate to the conclusion of the project we had confidence in Kieth. He is a good ambassador for your company.”

~ Janice & Roald B Lakewood, CO

“Just a note of thanks for being the Best plumbing and heating company. I have used you often and have been impressed every time. I called for a drain cleaning and was told a technician could come the same day. He arrived an hour ealier than was quoted, was very professional and did a great job at a very reasonable price with my coupon that he honored. I would never use another company and would recommend you to anybody that needs help. The technician that did such a great job was Austin, but every technician you have sent has been the best. Thanks again for such a wonderful company”

~ Karla W Golden, CO

“It was very professional, prompt & the technician explained many things well. Very happy throughout the whole process – from the customer service rep who answered the phone this morning to the technician explaining building codes to me.

~ Lana A. Westminster, CO

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