At Done Plumbing, Heating, Cooling, & Electric, we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website.
We want to assure you that your phone number and opt-in data will never be shared, sold, or used for third-party marketing purposes. The information you provide will only be used for the specific purposes outlined in this Privacy Policy, such as customer service, transactional updates, and promotional communications from us.
By providing your phone number and opting in to receive SMS communications, you agree to receive both transactional messages (e.g., appointment confirmations, reminders, and updates) and promotional messages (e.g., special offers and discounts). Transactional messages are sent as needed, while promotional messages are generally limited to 4-6 per month. Message and data rates may apply based on your mobile carrier and plan.
To opt out of SMS communications, simply reply “STOP” to any text message, and you will no longer receive further SMS messages unless you opt back in. For help or support, you can contact us at 833-539-9153 or [email protected].
We collect opt-in information from users through various forms on our website, including contact forms and SMS opt-ins. This information may include, but is not limited to, names, email addresses, and phone numbers. We only collect the information necessary to fulfill the services you request.
The opt-in information collected through our website is used to provide our users with the services they requested, such as email newsletters, event updates, and customer support. We may also use this information to personalize the user experience on our website and to improve our products and services.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
541 Norfolk St.
Aurora, CO 80011
Done is Aurora and Denver’s most reliable plumbing, heating, cooling, and electrical repair specialists. Available 24/7. One Call…It’s Done!
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