Sump Pump Services

Keep Your Basement Dry — One Call… It's Done!

Done has protected Denver-area basements from flooding since 1999. Whether your sump pump has failed, your pit is filling faster than it can drain, or you want a battery backup before the next big storm, our master-licensed plumbers are ready 24/7.

Denver's Basement Flooding Experts

Sump Pump Problems Don't Wait — Neither Do We

Colorado’s spring snowmelt and summer monsoon seasons can push serious water into basements across the Denver metro. A sump pump is your last line of defense — and when it fails, you can lose flooring, drywall, and belongings in a matter of hours. Done has been diagnosing and replacing sump pumps for Front Range homeowners since 1999, and we respond around the clock so a wet basement doesn’t turn into a disaster. Learn more about our full range of plumbing services designed to protect your home year-round.

Whether you need a first-time installation in a new pit, a same-day replacement for a burned-out pump, or a battery backup system so you stay protected even during a power outage, our licensed plumbers arrive with the parts and the expertise to get it done right. We explain what we find, quote the work before we start, and leave your mechanical room cleaner than we found it.

  • 24/7 Emergency Response Water doesn't wait for business hours. Our plumbers are dispatched around the clock, every day of the year, so you're never left with a flooded basement overnight.
  • Master-Licensed Plumbers Every technician on our team is licensed in Colorado. You get experienced professionals, not apprentices, handling your home's waterproofing system.
  • Battery Backup Systems Power outages and heavy storms often arrive together. We install and service battery backup sump pumps so your basement stays dry even when the grid goes down.
Done plumber in gloves and shoe covers smiling while running a drain cleaning machine beneath a kitchen sink in an Aurora home.

Warning Signs

Signs Your Sump Pump Needs Attention

Most sump pumps last 7–10 years, but they can fail sooner — and they rarely give much warning. Watch for these signs that something is wrong.

  • Standing Water in the Pit

    If water sits in your sump pit and the pump doesn't activate, the float switch may be stuck or the motor may have failed. This needs immediate attention before the pit overflows.

  • Loud or Unusual Noises

    Grinding, rattling, or gurgling sounds during a pump cycle often point to a damaged impeller or debris clogging the intake. A pump that struggles is a pump that's about to fail.

  • Pump Runs Constantly

    A sump pump that never shuts off is working too hard — usually because of a stuck float switch, a drainage problem, or an undersized unit that can't keep up with inflow.

  • Pump Is More Than 7 Years Old

    Even a pump that seems fine can fail without warning as it ages. If yours is approaching the end of its expected service life, proactive replacement is far cheaper than an emergency flood.

What We Do

Complete Sump Pump Services for Denver Homes

From first-time installs to full system replacements, Done handles every aspect of sump pump service for homeowners across the Denver metro.

  • New Installation We size and install the right pump for your pit dimensions and water table, including proper discharge line routing to carry water well away from your foundation.
  • Pump Replacement When your existing pump has reached the end of its life, we remove the old unit and install a quality replacement — same visit, same day in most cases.
  • Battery Backup Installation We add a battery backup pump alongside your primary unit so your basement stays protected during storms that knock out power — exactly when flooding risk is highest.
  • Inspection and Maintenance Before storm season hits, we test your pump, clean the pit, check the float switch, and verify the discharge line is clear — so you know it will work when you need it.

How It Works

Our Simple, Straightforward Process

We believe you should know exactly what to expect before, during, and after a service call. Here's what happens when you call Done.

  1. Call or Schedule Online

    Reach us any time at 833-539-9153 or schedule online. We'll confirm your appointment window and send a technician who's the right fit for your job.

  2. Diagnosis and Quote

    Your plumber inspects the pump, pit, and discharge line, then explains what's wrong in plain language. You get a clear price before any work begins — no surprises on the invoice.

  3. Service Completed

    We complete the installation or repair using quality parts, test the pump through a full cycle, and make sure water flows to the right place before we pack up.

  4. Walk-Through and Clean-Up

    Before we leave, we walk you through what was done, answer any questions, and clean the work area. Your basement should look better than when we arrived.

Why Choose Done

Same-Day Service

Most service calls handled same-day across the Denver metro — and we answer the phone 24/7.

Upfront Pricing

Flat-rate pricing approved before work begins — no surprises on the invoice.

Licensed & Insured

Fully licensed, bonded, and insured — plumbing, HVAC, and electrical under one roof.

Satisfaction Guaranteed

If it isn't right, we make it right — backed by our workmanship guarantee.

Water in Your Basement? Call Done Now.

Our licensed plumbers are available 24/7 across the Denver metro. One call and it's done.

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

D Dave Swagler
Dave Swagler 2 months ago
★★★★★
Had an excellent experience with It's Done Plumbing and Jake the technician. He showed up early, gave me an accurate estimate and finished the job to my complete satisfaction. Will definitely use their services again.

9/08/21 Had another plumbing issue and call Done again. Superb service. Caleb and Dalton did a terrific job. Fast, thorough, clean and helpful. I won't even consider calling anyone else.

2/7/23 Jaered from Done came and cleared a slow basement drain. Quick, professional and left no mess. Done is the only plumbing service I use. Always satisfied.

3/1/24 I was considering having a tankless hot water system installed. I reached out to Done! to see about an estimate. The price was higher than I can afford right now. The price is in line with what others are charging. I didn't have any ideas going in, so this is not a knock on Done! Tankless systems are expensive. I never felt any pressure from the tech. He was professional and courteous.

4/21/26 Decided to have a preemptive cable clean out due to some roots from a holly plant. We weren't having an issue, just decided to stay ahead of it. Jason was quick, courteous and efficient. A good experience.
K Kellie
Kellie 7 months ago
★★★★★
I had a shower leak, Josh with Done came out, we thought is was fixed. He had to come back out due to the issue being worse and tried again but the issue was actually worse compared to the pervious day. Nothing at all against Josh, I would welcome him back again I just think minimal experience with older facets caused missing something. Then Terry Ryan came out and instead of tearing into my walls as Josh recommend he took everything apart and looked it over himself. He believed he found the issue in a seating nut and changed that out first, put everything together and my shower works great. With no tearing into the wall. Thank you Terry for taking the time to look everything over and having the experience and seeing a possible issue.
I also had my main water shut off valve replaced, which Josh did a great job with.
I am not happy with Done dispatchers and ran into issues with them but the plumbers were great.
N Nancy D
Nancy D 1 year ago
★★★★★
I called Done Plumbing after a referral from my property management office. Terry got out here very quickly, and was quite knowledgeable. I had contacted them because of a leak in my ceiling (I'm n a condo with someone above me). H was excellent at figuring out the problem due to his many years of experience in plumbing. After he discovered that the problem would have to be resolved by the other condo's owner, I asked f he could install my new kitchen sink faucet. He was able to install it right then, without having to pull the sink. (Two other guys had looked at it previously, were not able to do the istallation, and predicted the sink would have to be pulled.) Terry was able to install the faucet without pulling the sink. it was expensive, but much less so that the quote I was given by my HVAC maintenance company.

Maintenance Membership

Join the Care Club

Total home service care, on a schedule.

Members get priority scheduling, seasonal HVAC tune-ups, an annual plumbing & electrical safety inspection, and exclusive discounts — for less than the cost of a single emergency call.

  • Priority scheduling
  • Seasonal HVAC tune-ups
  • Annual safety inspection
  • Exclusive member discounts
  • Free dispatch on repairs
  • No long-term contracts

Frequently Asked Questions

How long does a sump pump installation take?

Most sump pump replacements take 1–2 hours. A first-time installation that requires excavating a pit takes longer — typically a half day. Your plumber will give you a time estimate before starting so you can plan your day.

Do I really need a battery backup sump pump?

In the Denver metro, yes — it’s worth serious consideration. Heavy rain and power outages often happen at the same time, which is exactly when your primary pump is working hardest. A battery backup keeps water moving even when the grid is down, and the cost is a fraction of what water damage repairs run.

How do I know what size sump pump I need?

Pump sizing depends on your pit diameter, the depth to your water table, how quickly water enters the pit during a storm, and the length of your discharge run. Our plumbers calculate this during the inspection so you end up with a pump that’s neither undersized nor unnecessarily oversized.

Can Done help if my basement already has water in it?

Yes — call us at 833-539-9153 any time, day or night. We offer emergency plumbing services across the Denver metro. Our plumber will get your pump working as quickly as possible and advise you on next steps for the water that’s already come in.

*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
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