Thornton's Trusted Plumbing,
HVAC & Electric Pros

Had an excellent experience with It's Done Plumbing and Jake the technician. He showed up early, gave me an accurate estimate and finished the job to my complete satisfaction. Will definitely use their services again. 9/08/21 Had another plumbing issue and call Done again. Superb service. Caleb and Dalton did a terrific job. Fast, thorough, clean and helpful. I won't even consider calling anyone else. 2/7/23 Jared from Done came and cleared a slow basement drain. Quick, professional and left no mess. Done is the only plumbing service I use. Always satisfied. 3/1/24 I was considering having a tankless hot water system installed. I reached out to Done! to see about an estimate. The price was higher than I can afford right now. The price is in line with what others are charging. I didn't have any ideas going in, so this is not a knock on Done! Tankless systems are expensive. I never felt any pressure from the tech. He was professional and courteous. 4/21/26 Decided to have a preemptive cable clean out due to some roots from a holly plant. We weren't having an issue, just decided to stay ahead of it. Jason was quick, courteous and efficient. A good experience. 6/24/26 The fixture in the shower failed internally. It wouldn't allow the water to shut off. Dan fixed it in less than an hour. Completely satisfied, as usual. Done is reliable and reasonably priced. What more could you ask from a company? 8/9/26 The washing machine drain hose empties into a PVC pipe that then empties into the main drain. There was a clog somewhere. Done Plumbing sent Matthew out to clear it. He succeeded quickly and completely. The price was less than I imagined it would be. Completely satisfied, as usual. 8/17/26 The previous issue with the washer drain stand pipe was more complicated than it seemed. Turns out, the cast iron pipe under the basement floor had degraded to the point where the water drained very slowly. Justin identified the most efficient approach, both in cost and in time, to repair the issue. The concrete work was done on a single day, with minimal disruption to my household. Justin was terrific from start to finish. He kept me informed every step of the way. Done has always treated me fairly and quickly solved my plumbing issues. Highly recommended. Justin is the man!

Had an excellent experience with It's Done Plumbing and Jake the technician. He showed up early, gave me an accurate estimate and finished the job to my complete satisfaction. Will definitely use their services again. 9/08/21 Had another plumbing issue and call Done again. Superb service. Caleb and Dalton did a terrific job. Fast, thorough, clean and helpful. I won't even consider calling anyone else. 2/7/23 Jared from Done came and cleared a slow basement drain. Quick, professional and left no mess. Done is the only plumbing service I use. Always satisfied. 3/1/24 I was considering having a tankless hot water system installed. I reached out to Done! to see about an estimate. The price was higher than I can afford right now. The price is in line with what others are charging. I didn't have any ideas going in, so this is not a knock on Done! Tankless systems are expensive. I never felt any pressure from the tech. He was professional and courteous. 4/21/26 Decided to have a preemptive cable clean out due to some roots from a holly plant. We weren't having an issue, just decided to stay ahead of it. Jason was quick, courteous and efficient. A good experience. 6/24/26 The fixture in the shower failed internally. It wouldn't allow the water to shut off. Dan fixed it in less than an hour. Completely satisfied, as usual. Done is reliable and reasonably priced. What more could you ask from a company? 8/9/26 The washing machine drain hose empties into a PVC pipe that then empties into the main drain. There was a clog somewhere. Done Plumbing sent Matthew out to clear it. He succeeded quickly and completely. The price was less than I imagined it would be. Completely satisfied, as usual.

I have been meaning to write this review for a bit. I found out about Done when I was at my friend's house where her sewer line was being cleaned out. I was impressed with Chris the technician and told him I planned to have some water faucets replaced at my house, including the old cold water shutoffs. I requested him for that work and everything turned out well. He coordinated with the city I live in to get the main water turned on/off, etc. More recently, Sean came over to do a tune-up on my A/C system outdoors. The twenty-two year old fan was making noise and the breaker and dual capacitor were also replaced. He also checked general function. Both Chris and Sean were professional and no call backs were needed. Additional Service on 8-4-26: Darrell came by to do a hot water flush for their $99 Special and I appreciated his detailed and careful approach when flushing my older 50 gallon water heater. He also provided quotes if I should decide to replace it soon with another tank water heater or a tankless version. He related how the tankless water heater might be installed. I could tell that he was one of their more experienced Plumbers.