We Wear Our Values on Our Rolled Up Sleeves

1. Exceptional Service

“Good enough” will never be good enough – not for our customers, and not for our business.

We are committed to:

  • Communicating clearly, frequently and respectfully
  • Educating every customer on all of their options for informed decision-making
  • Refusing to use any parts that do not meet or exceed industry standards
  • Employing only the most qualified and compassionate technicians
  • Abiding by all state and federal laws and regulations

2. Unquestionable Integrity

We don’t just talk about “Doing the right thing” – we live and breathe it every day, on every call. Our business is grown through customer loyalty and repeat customers – not price gouging or dishonesty.

Our promise to our customers is that we will:

  • Work as quickly and effectively as possible, using the best tools and technology for the job
  • Only suggest and perform work the customer actually wants and/or needs
  • Work only with vendors and suppliers who share our ethics and values
  • Never compete against ourselves, working collaboratively to our customer’s best benefit

3. People-First Philosophy

There’s a reason we’ve been named one of the Denver Post’s Top 100 Workplaces for 2 years in a row. When you value your people and give them the opportunity to reach their potential, the result is better work, better service and a stronger team.

We are committed to:

  • Being a place where all voices can be heard
  • Leading by example
  • Providing all the tools and resources necessary for employees to succeed
  • Acknowledge the effort and dedication of our employees and their families.
  • Encourage and support continuing education through internal and external resources

4. Commitment to Community

We are not just a business – we are friends, families and neighbors. We have a responsibility to give back to the communities who make our work possible.

To honor our communities, we will:

  • Practice sound procedures to protect the safety of our customers, employees, and community
  • Give back through donations to local clubs and charities
  • Work to limit our impact on the environment

We proudly serve the needs of the Metro Denver area including:

Let’s be honest: Nobody thinks about their plumbing and heating until there’s a problem.

What most people don’t realize is that most of those problems can be anticipated and often avoided with regular maintenance – usually at a far lower cost than a repair or replacement.

1st Service Club