No Heat? We Come Running — Same Day Emergency HVAC Repair in Denver

4/4/2024 My Carrier furnace was reflecting an error code. I contemplated calling a furnace company that was offering a great deal for first time clients. I contacted Done Plumbing and Heating instead since they have done all my other plumbing needs as well as initially installing my Carrier furnace and air conditioner. I am so thankful I did contact Done. Jay Mitchell came out within hours of my call for service. He diagnosed the problems and then went over and beyond by verifying my warranty with Carrier for the replacement of the necessary part. He took the time to verify the labor warranty reflecting on my paperwork should have reflected 10 years not 1 year and ensure me that the part and labor were all covered. He was knowledgeable enough to catch the error on warranty coverage on the labor on my paperwork which someone with less experience would not have. He was professional, personable, and kind enough to answer all my questions. He returned early the next day with the replacement part, installed the part, and completed a diagnostic check to confirm all was well with my furnace. He made me feel very valued as a Done customer and reflected kindness in answering all my questions. He gets a 5-star rating with me and he is an asset to Done as an employee. He cemented my commitment to use Done for any needs I have for any repairs or replacements that they can provide in the future. Thank you so much Jay. You certainly made my year and saved me a ton of money by verifying my warranty.

Chad was awesome he reconfigured the pipe exiting the house for the sump pump so it didn’t drain on the sidewalk and added a coupling so I could remove the pipe when I mowed. He understood what I said and his people skills were fantastic. Chad was back to repair the outside spigot on 5/11/2022. Once again he provided a 5 star service. 4/27/23 garbage disposal service was awesome. Quick and cheap. Service providers gave me great info to keep my disposal clean and operating smoothly. As usual Done got it done

Prompt service, no hidden commuter charges, prices quoted on site following inspections. Justin snaked a clogged sewer line successfully. Jeremy (and Austin) assessing the cause of the back up were excellent in estimating further repairs.

Ben on the HVAC side of Done Plumbing & Heating did an outstanding job addressing a host of immediate and persistent issues with our furnace. The series of issues took a few days to resolve, such as compensating us for a wrong part being installed in our furnace by a peer, installing the correct parts, and diagnosing a persistent short cycling problem as due to a thick coat of dust and dog hair build up in A/C coil area that tripped the high limit. It was curious that: (a) I don't own pets since at this residence, and; (b) the company I'd employed for 3 years to "maintain and clean" my furnace didn't catch it during "annual service." Yet, Ben caught it and removed what was a sizeable mound caking/choking the furnace and over working the blowers within an hour of one day... Need I say more! And, is the other company in trouble?!

Today, Neil came to troubleshoot the cause of a loud water heater motor and probably solved the issue with a tank flushing. Plus, he provided comprehensive explanations and quotes for replacement/installation.

Nov 2017 - Once again we called Done for help. Thanks so much for the 3 crews that worked on our plumbing and heating problems. They were prompt, courteous, professional and worked hard on all the issues, advising what was going on each step of the way. They were a pleasure to work with. Gavin and Jacob came initially for preventive maintenance on our corroded kitchen pipes and to fix a leaking bathroom faucet. They also assessed a sewer problem and spotted a leak coming from the furnace. Jason and Jacob corrected the sewer line problem the next day. We appreciated Jason’s work attitude and ethic (so sincere) as well as his sense of humor. Thomas fixed the leak in the furnace and prevented a major problem down the road.

We discovered our backed up drain on 12/30/16. Lincoln came the next morning, determined the problem and fixed it so we could get the rest of it cleaned up. He was professional and personable, knew what he was doing. What a way to start a new year, but we were glad Done came to our rescue.

December 2, 2022 - Vincent came out and was done in about an hour to clear out sewer lines for preventive maintenance. He inspected 4 toilets and found the access to the sewer line in the furnace room. He removed and then replaced tables, chairs and other items that were blocking the access. After he was done, he moved everything back into place. He was friendly and helpful. It was a pleasure to work with him.