Done Plumbing, Heating, Cooling & Electric has served Colorado homeowners since 1999, and the foundation of that longevity is straightforward: licensed technicians, clear pricing, and standing behind the work after the truck leaves. Quality in home services isn’t a single thing — it’s a combination of technical competence, honest communication, and accountability when something isn’t right. Done builds all three into every service call.

Licensed, Trained Technicians

Every trade Done performs — plumbing, HVAC, electrical, and drain and sewer work — requires state licensing in Colorado, and Done’s technicians hold the appropriate licenses for their respective trades. Licensing isn’t just a legal requirement; it means the technician has passed exams demonstrating knowledge of current codes, safety standards, and best practices. Colorado code requirements are specific in many areas — high-altitude combustion adjustments for gas appliances, for example, or the expansion tank requirements that accompany pressure reducing valve installations. Done’s technicians work in this environment every day and understand the local code and climate nuances that matter for work done right the first time.

Beyond baseline licensing, Done invests in ongoing technical training. HVAC equipment and plumbing technologies evolve — heat pumps, smart home integrations, tankless water heater controls, trenchless sewer repair methods — and staying current on those changes is necessary to serve customers well rather than applying outdated approaches to modern equipment.

Upfront Pricing and Clear Communication

One of the most consistent sources of homeowner frustration with home services is surprises on the invoice. Done provides pricing before work begins, so you know what you’re agreeing to rather than receiving a bill that doesn’t match expectations. If the scope of a job changes — a repair uncovers a deeper problem, for example — the technician explains the situation and presents options with pricing before proceeding. No work is added without your approval.

This approach respects that most homeowners calling a plumber or HVAC tech are already stressed about an unexpected problem. Clear communication reduces that stress rather than amplifying it.

The Done Guarantee

Done backs its work with a satisfaction guarantee. If a repair doesn’t hold or you’re not satisfied with the outcome, Done will address it. The specifics of the guarantee coverage are detailed at the guarantee page — it’s worth reading before your first service call so you understand exactly what the commitment is. A company willing to put its guarantee in writing is a company that expects to do the work right and is accountable when it doesn’t.

What Customers Say

  • Over 25 years serving the Denver metro, Done has accumulated a substantial review history across Google and other platforms
  • Common themes in positive reviews include technicians who explain the problem clearly, pricing that matches the estimate, and showing up on time
  • You can read verified customer reviews at our reviews page before scheduling
  • Done also responds to reviews — both positive and critical — which is a signal that customer feedback drives real internal accountability

The Care Club: Proactive Quality Through Maintenance

Much of Done’s approach to quality is proactive rather than reactive. The Done Care Club maintenance membership is built around the idea that well-maintained systems fail less often, perform better, and last longer. Members receive scheduled maintenance visits for their HVAC equipment and plumbing systems, priority scheduling when something does go wrong, and discounts on repairs. Annual furnace and AC maintenance catches problems before they become breakdowns — and in Colorado’s climate, where a furnace failure in January or an AC failure in August happens at the worst possible time, that proactive approach has real value.

Full-Service Across All Trades

Done covers HVAC, plumbing, electrical, drains and sewer, and indoor air quality under one roof. For homeowners, this means fewer vendors to manage and a single company that knows your home’s systems across trades. When a plumber and an HVAC tech work for the same company, they communicate more easily if an issue overlaps — like a condensate drain problem that involves both the AC system and the plumbing drain line. That coordination tends to produce better outcomes than managing multiple independent contractors who may not talk to each other.

To learn more about Done’s history and team, visit the about page. To experience the service firsthand, contact Done to schedule an appointment — or explore financing options if you’re planning a larger project.