Yes — Done offers emergency plumbing services throughout Denver and the surrounding metro. Plumbing emergencies don’t wait for business hours, and neither do we. Whether it’s a burst pipe flooding your basement, a sewer backup making your home unusable, or a water heater that’s leaking onto your utility room floor, Done has licensed plumbers available to respond and get the situation under control. We’ll tell you exactly what we find and what it costs to fix it before we start any work.

What Counts as a Plumbing Emergency

Not every plumbing problem needs an emergency call — and we’ll be honest with you about that. A slow drip from a faucet or a running toilet is a real problem, but it can usually wait for a scheduled appointment the next morning. True emergencies are situations where waiting causes active, worsening damage or makes your home unusable.

  • Burst or ruptured pipes — especially common after Denver cold snaps when pipes in exterior walls or unheated crawl spaces freeze
  • Sewer line backups that affect every drain in the home
  • Active water heater leaks that are releasing water onto the floor
  • Gas line concerns related to a water heater or boiler
  • Main water line breaks that require the water to be shut off entirely
  • Overflowing toilets or fixtures that can’t be shut off at a local valve

What to Do Before the Plumber Arrives

If you have active water flowing from a broken pipe or failed fitting, your first step is to shut off the water supply. For a localized leak — a broken supply line under a sink, for example — there’s usually a shut-off valve directly under or behind the fixture. For a burst pipe in the wall or a main line issue, you need the main water shut-off, which in Denver homes is typically located near the water meter at the front of the house, often in the utility room or near the foundation. Turning off the water stops the damage from getting worse while you wait for us to arrive.

If the leak is near your electrical panel, outlets, or appliances, keep people away from the area and don’t handle wet electrical equipment. If there is any concern about gas — smell of gas near a water heater or boiler — leave the house and call your gas utility before calling us.

Denver-Specific Emergency Scenarios

Denver’s climate creates specific plumbing emergency patterns. Winter freeze events are the most common driver of burst pipe calls — a sharp overnight temperature drop can freeze pipes in exterior walls, uninsulated crawl spaces, or garages, and the pipe often doesn’t burst until it begins to thaw. If you come home from a vacation during a cold snap to find no water pressure, check your crawl space and exterior-facing pipe runs before assuming the worst.

Spring snowmelt and heavy rain events can also overwhelm sump systems and bring sewer backup issues, particularly in older Denver neighborhoods with aging clay sewer laterals. Tree root intrusion is a common cause of sewer line failure in established neighborhoods where mature trees have had decades to grow into the line.

Transparent Pricing on Emergency Calls

Emergency service carries higher rates than standard appointments, and Done is upfront about that. Before any repair work begins, we explain what we found, what needs to happen, and what it costs. You approve the work before we proceed — no surprise invoices after the fact. If the repair is significant, we can also discuss financing options so the cost doesn’t all land at once.

For immediate help, contact Done for emergency plumbing in Denver. If the problem involves drains or sewer, we also offer emergency drain cleaning. Our full Denver plumbing services are available for non-emergency needs, and financing is available for unexpected repairs.