What should I do while waiting for Done to arrive during an emergency?

While waiting for Done to arrive, there are a few steps you can take to mitigate damage and ensure safety:

• Turn off the main water supply: This can help prevent further water damage.
• Avoid using electrical appliances near water: To prevent electrocution, stay away from electrical devices if there’s flooding.
• Clear the area: If possible, remove any valuables or movable items from the affected area to minimize damage.
• Open drains and spigots: If the issue isn’t related to a sewage backup, opening outdoor spigots can help drain the pipes.
• Document the damage: Taking photos can be helpful for insurance purposes. These actions can help minimize the impact of the emergency until our professionals arrive to resolve the issue.