★★★★★
Done plumbing and heating is the best. Chad was able to come earlier in the day than first scheduled which was a huge win for me. Explained the problem and the solution. Chad also was clear on price and timing and was done quickly. Thank you Done Plumbing and Heating!
★★★★★
Vincent did an excellent job and explained the situation thoroughly. Even offered follow-up as well.
★★★★★
We met with five different plumbing companies for our backed up pipe problem. Done was the only company to take a step back and offer a different solution that did not require jackhammers in our basement. Austin was polite and professional. He did a great job!
★★★★★
Great service. James was especially helpful and knowledgable. Was patient when we had to run to the store to get the correct shower parts. Quickly fixed our issues, drew up several extra quotes and answered our random questions.
★★★★★
We made the appointment last Friday, non emergency and we had an appointment for Monday morning. We were Clyde’s first clients at 7 am. He called 1/2 hour before to inform us when he would be here.
He was professional, friendly, years of experience and informative regarding what we needed and services offered by Done.
He took care of the plumbing needs that we needed in order to have a new fridge water line and for ice.
He also replaced new shutoff valves under sink, to replace old school types. We needed a new shutoff valve for new dishwasher. We would have him back for plumbing in a heartbeat when needed in the future. Thanks Done and Clyde.
He was professional, friendly, years of experience and informative regarding what we needed and services offered by Done.
He took care of the plumbing needs that we needed in order to have a new fridge water line and for ice.
He also replaced new shutoff valves under sink, to replace old school types. We needed a new shutoff valve for new dishwasher. We would have him back for plumbing in a heartbeat when needed in the future. Thanks Done and Clyde.
★★★★★
I had water coming up from one toilet. Thought it was a leak, no back up in the main line. I called to have Lorenzo help. He was great, friendly and understanding of our situation. He was able to pull out roots, even though its worse then what we hoped, he assured what the problem mostly definitely is. And told me what the next steps would be. I appreciate his time and the company for being responsive and fast on their side. Sadly I have a bigger problem but I understand they can help.
★★★★★
Luis was fantastic. On time, thoughtful and efficient. Couldn’t be more satisfied with the service he provided. Thank you!
★★★★★
The technicians were friendly, informative, & performed the desired services in a quick & efficient manner. They answered all of my questions & I never felt rushed. Service was excellent!
★★★★★
Vincent was patient, professional, and took the time to explain things in a respectful way, was accommodating to all my concerns, and helped walk me through how to do a toilet install on my own. I would absolutely use this business again and will request Vincent!
★★★★★
Our technician (Luis U.) was great. He was very professional and explained everything thoroughly. He took the time to answer all of our questions and concerns and fixed the plumbing issue.
★★★★★
Vincent was very helpful. Went the extra mile to make sure things were working right for me. Cleaned nicely. Much appreciated
★★★★★
Luis U. Did a wonderful job fixing a burst pipe. Professional, cleaned up everything upon completion, done within 2 hours. Highly recommend!
★★★★★
James was great figured out the problem quickly had the job done in two hours. Highly recommend
★★★★★
I had a washer hose burst during a winter cold snap that was leaking for days while I was away from the property, was worried about all kinds of additional problems like pipe bursts and water heater damage that likely would have cost 1,000-2,000.
Called DONE plumbing, Clyde comes out, taught me about my property's water-flow and navigated the issues (like a pad-locked release valve we had to call the city for) with patients, the whole thing got fixed the same day for under 450$ and now I have running water again and money left to pay for days of leakage 😂
Called DONE plumbing, Clyde comes out, taught me about my property's water-flow and navigated the issues (like a pad-locked release valve we had to call the city for) with patients, the whole thing got fixed the same day for under 450$ and now I have running water again and money left to pay for days of leakage 😂
★★★★★
I've used Done for several things now related to plumbing and HVAC. Today I had a plumbing issue related to a backed up kitchen sink, and I knew right away that I would call Done. They are very responsive, friendly, and professional - from the folks who take the service calls to the folks who show up to help. Each time, the issue and the possible solutions have been discussed with me and all of my questions have been answered. I will continue to use Done in the future and recommend them to friends and family!
★★★★★
Sean was extremely helpful in explaining the repair on our furnace. He could have immediately indicated the furnace needed a $500+ part, yet he worked on the old part and reactivated it, saving us the cost of the new part. He was delightful and very willing to share many details of his work.
★★★★★
Very pleased with the prompt and professional service given by Luis. He replaced one toilet and rebuilt two as well as replacing corroded parts on water heater very efficiently and explained all issues clearly. It was a pleasure working with him.
★★★★★
Our heat went out on New Year’s Eve and I was able to get an appointment quickly with Done. The tech was on time, explained everything we needed to know, and was very professional. Would use them again in the future.
★★★★★
Our furnace went out last Saturday, and we were able to get someone to come check out the old furnace, get a consultation for a new furnace and have the installation done all by the end of Monday.
Done Plumbing and Heating has amazing service, follow through and communication. Hands down, would recommend that everyone get their plumbing and heating services through them!
Thank you for bringing us back heat in the dead of winter!
Done Plumbing and Heating has amazing service, follow through and communication. Hands down, would recommend that everyone get their plumbing and heating services through them!
Thank you for bringing us back heat in the dead of winter!
★★★★★
This was a really fast and pleasant experience overall! DJ was a great technician — friendly, professional, and efficient — and he was very helpful in explaining all of the steps and options. We’ve always had excellent service from Done, and this was the same quality and reliability that we’ve come to expect. Thank you for being available so quickly!