★★★★★
Plumbers arrived on time and were especially willing to adapt to my descriptions of the plumbing problem. They found the grease clog and removed it, saving a huge bill if they had snaked my line.
★★★★★
Neil came to our home to remove 2 old sillcocks, galvanized pipe and install new ones. A very pleasant and intelligent young man. We would highly recommend him for your plumbing repairs. The cost of the work was a little more than we anticipated.
★★★★★
If you need a plumber that is thorough, clean, and courteous, Done Plumbing and heating are the people to call. Josh and his helper just cleaned out our clogged bathroom drain, doing a great job at a reasonable price. I highly recommend giving them a call.
★★★★★
Clyde from Done Plumbing did an excellent job replacing the parts on my hot water heater and left the area clean upon completion of the job
★★★★★
Cody was amazing. Sure he didn't know what he was walking in to. Very good at what he does. I will request him again if something comes up. Truly an asset for your company.
★★★★★
Hands down best experience I've had. Extremely professional, extremely good service, and would recommend to anyone
★★★★★
4/4/2024 My Carrier furnace was reflecting an error code. I contemplated calling a furnace company that was offering a great deal for first time clients. I contacted Done Plumbing and Heating instead since they have done all my other plumbing needs as well as initially installing my Carrier furnace and air conditioner. I am so thankful I did contact Done. Jay Mitchell came out within hours of my call for service. He diagnosed the problems and then went over and beyond by verifying my warranty with Carrier for the replacement of the necessary part. He took the time to verify the labor warranty reflecting on my paperwork should have reflected 10 years not 1 year and ensure me that the part and labor were all covered. He was knowledgeable enough to catch the error on warranty coverage on the labor on my paperwork which someone with less experience would not have. He was professional, personable, and kind enough to answer all my questions. He returned early the next day with the replacement part, installed the part, and completed a diagnostic check to confirm all was well with my furnace. He made me feel very valued as a Done customer and reflected kindness in answering all my questions. He gets a 5-star rating with me and he is an asset to Done as an employee. He cemented my commitment to use Done for any needs I have for any repairs or replacements that they can provide in the future. Thank you so much Jay. You certainly made my year and saved me a ton of money by verifying my warranty.
Chad was awesome he reconfigured the pipe exiting the house for the sump pump so it didn’t drain on the sidewalk and added a coupling so I could remove the pipe when I mowed. He understood what I said and his people skills were fantastic. Chad was back to repair the outside spigot on 5/11/2022. Once again he provided a 5 star service. 4/27/23 garbage disposal service was awesome. Quick and cheap. Service providers gave me great info to keep my disposal clean and operating smoothly. As usual Done got it done
Chad was awesome he reconfigured the pipe exiting the house for the sump pump so it didn’t drain on the sidewalk and added a coupling so I could remove the pipe when I mowed. He understood what I said and his people skills were fantastic. Chad was back to repair the outside spigot on 5/11/2022. Once again he provided a 5 star service. 4/27/23 garbage disposal service was awesome. Quick and cheap. Service providers gave me great info to keep my disposal clean and operating smoothly. As usual Done got it done
★★★★★
Prompt service, no hidden commuter charges, prices quoted on site following inspections. Justin snaked a clogged sewer line successfully. Jeremy (and Austin) assessing the cause of the back up were excellent in estimating further repairs.
Ben on the HVAC side of Done Plumbing & Heating did an outstanding job addressing a host of immediate and persistent issues with our furnace. The series of issues took a few days to resolve, such as compensating us for a wrong part being installed in our furnace by a peer, installing the correct parts, and diagnosing a persistent short cycling problem as due to a thick coat of dust and dog hair build up in A/C coil area that tripped the high limit. It was curious that: (a) I don't own pets since at this residence, and; (b) the company I'd employed for 3 years to "maintain and clean" my furnace didn't catch it during "annual service." Yet, Ben caught it and removed what was a sizeable mound caking/choking the furnace and over working the blowers within an hour of one day... Need I say more! And, is the other company in trouble?!
Today, Neil came to troubleshoot the cause of a loud water heater motor and probably solved the issue with a tank flushing. Plus, he provided comprehensive explanations and quotes for replacement/installation.
Ben on the HVAC side of Done Plumbing & Heating did an outstanding job addressing a host of immediate and persistent issues with our furnace. The series of issues took a few days to resolve, such as compensating us for a wrong part being installed in our furnace by a peer, installing the correct parts, and diagnosing a persistent short cycling problem as due to a thick coat of dust and dog hair build up in A/C coil area that tripped the high limit. It was curious that: (a) I don't own pets since at this residence, and; (b) the company I'd employed for 3 years to "maintain and clean" my furnace didn't catch it during "annual service." Yet, Ben caught it and removed what was a sizeable mound caking/choking the furnace and over working the blowers within an hour of one day... Need I say more! And, is the other company in trouble?!
Today, Neil came to troubleshoot the cause of a loud water heater motor and probably solved the issue with a tank flushing. Plus, he provided comprehensive explanations and quotes for replacement/installation.
★★★★★
Had a problem with the sink yesterday evening and got ahold of Done and they sent out Josh the next day. Ended up going down 40 feet or more using a snake finding tons of previous grease built up over the years, tightened my garbage disposal and did it for 99 bucks. There is a reason I have used them for water heaters and other plumbing issues for years. There AWESOME!
★★★★★
Chad was a top notch professional, and really helped me out of a bind. I had a shower valve fail, and developed a pretty bad leak that required the main to be shut off. He showed up, quickly assessed the problem, and got to work. After talking to him about the valve setup, he said he would be able to upgrade to a newer configuration without too much trouble. He also showed me some underlying damage to the pipes that could have lead to major issues down the road. He got it all fixed up in a couple hours, all while answering all my questions. Would not hesitate to call again.
★★★★★
My boss recommended these folks to me when my heater stopped working this morning and I'm so glad she did! They sent someone over as soon as I called them. Jamey was incredibly fast and helpful, despite my furnace being in the world's most annoying place in the crawl space beneath my house. He identified the problem right away and even changed my air filter at no extra charge. My pets liked him too. Will definitely be calling them the next time something goes wrong.
★★★★★
Terry came to my house on time, and was extremely professional. He identified the root cause of the leak in my water softener system, and fixed it promptly. He was extremely knowledgeable and suggested some great future recommendations for the plumbing in the house. He was very polite and didn't pressurize me to buy anything for the sake of it.
★★★★★
Jorge explained everything in detail and made sure I had all the info I needed. His installation was superior. We are completely satisfied.
Jamie started the process by explaining the various product options then working to maximize rebates and tax credits.
Jamie started the process by explaining the various product options then working to maximize rebates and tax credits.
★★★★★
Super satisfied with the services provided by the company! Chad installed a new water heater and made all the necessary upgrades to get us back up and running smoothly. He was professional, knowledgeable, polite and friendly. I highly recommend them to give you an honest assessment and quality service.
★★★★★
I couldn't be happier with the service provided by Jay from Done. He installed a new thermostat in my home, and the entire experience was exceptional from start to finish. Jay was professional, courteous, and extremely knowledgeable. He arrived on time, completed the installation efficiently, and took the time to explain how to use the new thermostat. The quality of his workmanship was outstanding, and my thermostat is now working perfectly. I highly recommend Jay and Done for any HVAC needs. Thank you, Jay, for your excellent service!
★★★★★
Bryan H. replaced our water heater and pop-up assembly in our bathroom sink. He was very professional, friendly, and helpful! He explained everything and answered all our questions. One of the best plumbers we've had help us! We have used DONE! for over 20 years, and will never use another plumbing service. They are skilled, professional, and fair.