Reviews

What Denver Homeowners Say About Done

Real reviews from neighbors across the Denver metro who made one call and got it Done.

4.7
★★★★★

Overall Google Rating

4,610

Verified Reviews

P Patrick Morstead
Patrick Morstead 4 years ago
★★★★★
my dogs liked the repairman and that’s all I need to know. Good people.
M Madeline Hammer
Madeline Hammer 4 years ago
★★★★★
I’ve Been using Done for several years for several problems and have always been pleased with the outcome. No one likes paying a plumber but it’s life as a homeowner!
M Maria Ortiz
Maria Ortiz 4 years ago
★★★★★
The person on the phone was able to assist me immediately for a leak in one of my bathroom ceilings. James, when he arrived, was very polite and professional. He problem solved the issue and fixed it right away. The whole experience was great. They took a lot of stress off my shoulders. Thank you!
D Dave Judy Nusbaum
Dave Judy Nusbaum 4 years ago
★★★★★
Roscoe did a great job installing a faucet in our bathroom. Appreciate his explanation of what was need and walked us through the process. Thanks for your service, Roscoe.
K Kerry Philo
Kerry Philo 4 years ago
★★★★★
I have worked with Chris twice in the past two years and he is just outstanding. He is friendly, honest and knows his stuff. Dealing with a backed up sewer line is pretty stressful, but dealing with a great guy like Chris made it a lot easier. Thanks Chris!
N N.M Peterson
N.M Peterson 4 years ago
★★★★★
Very impressed with the service and communication I received even prior to my appointment. I called Done Plumbing and Heating, set the date and time and it was DONE! I had called AAA Plumbing and Heating, made an appointment and the contacted me 4 times to keep moving my appointment back all the way out to July 23rd???
Got reminders from Done which was great and Andy showed up promptly!
The service was top notch, Andy showed and explained everything!
He was professional and very pleasant.
I will need a total new HVAC system in the future and I will definitely be calling Done Plumbing and Heating!
L LeRoy Ruterbories
LeRoy Ruterbories 4 years ago
★★★★★
Awesome tech. Very detailed and was attentive to my allergies cleaning the area deeper
C Chris Beake
Chris Beake 4 years ago
★★★★★
Our technician, James, did a great job. We really appreciate his attention to detail and how quick he got the job done. Thanks again!
J Jim Ward
Jim Ward 4 years ago
★★★★★
Asked Done plumbing for evaporative cooler service and they sent tech James. He arrived first thing in the morning and assessed the situation and went to work. He had everything put together and up and running in short order. Very pleased with his professionalism and keeping me informed on the total job.
A Anne Bailey
Anne Bailey 4 years ago
★★★★★
Added a line to our outdoor gas in about 30 mins. We’re ready for grilling!
Y Yvette Roman
Yvette Roman 4 years ago
★★★★★
Jamey Newman was great! He fixed a problem on my old A/C during his same visit. Saving me both time and money! If I ever have another mechanical issue arise again I will reach out to Done Plumbing & Heating and request Jamey everytime!!!
F Frosty Stilwell
Frosty Stilwell 4 years ago
★★★★★
FANTASTIC work! Anthony was as knowledgeable, skilled, efficient, and professional as any plumber I have ever used. I needed a dozen water shutoff valves installed and multiple faucets installed and it all had to be done in a short time window due to my condo association's limits for the water shut off, and Anthony was EXACTLY the professional I needed. He got everything done with no problems or issues he could not handle, and is ability to tackle & figure out all obstacles and explain all procedures was exceptional. I had gotten estimates from several other highly rated plumbing companies and Done Plumbing's price was competitive, a good fair price for quality professional work. I am very picky when having work done and next time I have a plumbing issue I will definitely call this company first.
L Lisa Seiler
Lisa Seiler 4 years ago
★★★★★
I had some water damage that Roscoe investigated. It ended up being a roof leak and not plumbing. He was very professional and honest. He did not try to sell me anything I didn't need which is appreciated.
T Todd Blue
Todd Blue 4 years ago
★★★★★
Needed our sump pump replaced. Chad did a great job. He was on time, friendly, and he quoted the price upfront before doing any work.
As far as the company itself, it was simple to schedule an appointment online. They kept us updated on the tech's arrival status, and sent a picture of him beforehand. We'll continue to use them in the future.
C Carroll Pedigo
Carroll Pedigo 4 years ago
★★★★★
We appreciate the fast effective response to a leak in our refrigerator line that was dripping water on our hardwood floor. The problem was quickly evaluated and fixed within a hour of Roscoe's arrival. Roscoe was great to work with.
F Forrest Burdue
Forrest Burdue 4 years ago
★★★★★
Our tech Sean went above and beyond our A/C tuneup! He walked us through future options for when our unit eventually goes out without making us feel like a sales job. He helped us with our new connected thermostat which has been confusing to use. Sent us a YouTube video on options for built in air cleaners because of health reasons. He was truly professional and honest in his recommendations! The scheduling of service was a breeze and they even checked in when they had a tech in the area to see if they might be able to get us taken care of sooner. I will only use Done going forward and you should too!
R RocketRepresents
RocketRepresents 4 years ago
★★★★★
Roscoe was sent to help me diagnose a leaky tub drain, he quickly had us sorted out. Prompt, professional and courteous. Thanks Roscoe!
L Lauren McKenzie
Lauren McKenzie 4 years ago
★★★★★
We purchased a new house four years ago and have had a strong sewer smell in our laundry room on and off ever since day one. Our new home warranty through Lennar/CalAtlantic sent their plumber out several times over the course of two years trying to diagnose the issue. When they were unable to find out what the problem was, they eventually gave up on us and we were forced to find other plumbers. We had three or four different plumbing companies out who also could not find the problem and made no real effort to stick with it through resolution.

I contacted Done Plumbing a couple of weeks ago and John came out to inspect and discuss with me. He was extremely empathetic and listened very closely to my long story about what was previously done, what we were experiencing, etc. I can't even begin to express how much it meant to me to feel validated that this was indeed a serious problem and to be reassured that he would get to the bottom of it no matter how long it took. Another gentleman, James, was also brought in to help with a series of more complex diagnosing (smoke test, attic and roof access and inspection, and much more).

John gave me his personal number and kept me updated all along the way. They were very transparent about the price and never went above what was agreed upon even in such an unknown situation. They were very thorough and located the problem, along with another unrelated issue, and resolved a four year battle that made me want to move out of my home! There ended up being a completely open pipe in our drywall that was emitting sewer gas (never capped).

I appreciate these two men so much and will not even consider another plumber again. Their professionalism, communication and customer service was absolutely exemplary. I am so grateful to them and their company. I highly recommend them to anyone looking for a reliable plumber! Give these two men a raise immediately!
D David Keck
David Keck 4 years ago
★★★★★
We had an intermittent leak that several other plumbers had been unable to identify. The plumber sent by Done listened to the history, found the potential problem, proved it was an actual problem and made recommendations to prevent it in the future. Very impressive service and value.
D Devin Holub
Devin Holub 4 years ago
★★★★★
Daniel our technician was super effective, unclogged a sink and shower drain super fast. But it was his eagerness and kindness to teach me about plumbing and home maintenance that I really appreciated. Our home is old and being our first, I'm pretty uneducated on how to properly keep it all going. He was really nice about it and I will definitely keep done plumbing on my go-to lists. It feels good to be confident in your repair choices, I never felt like I was being pushed into a costly decision. He gave me all the facts and I will have my disposal replaced by them in the near future so I don't have another episode.
L Lauren Ann
Lauren Ann 4 years ago
★★★★★
Professional and effective. Done will be our go-to plumbing business going forward.
G Gregory Wright
Gregory Wright 4 years ago
★★★★★
Great experience with Justin W - on time and able to complete the required repairs for my A/C unit.
J James Dean
James Dean 4 years ago
★★★★★
John was awesome.👌 Took care of my needs quickly and truly went the extra mile. Highly recommend.
K Kevin Miller
Kevin Miller 4 years ago
★★★★★
Darell was quick in identifying the problem and was friendly as well as helpful in making the repair
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