★★★★★
I called on a Saturday for a problem with the main drain backing up. They sent someone out within an hour. Zach was very polite and knew exactly how to fix the problem. Price was very reasonable. I highly recommend Done Plumbing and Heating.
Chad was on time and professional. Knew exactly what the problem was and fixed the leaking ceiling in the downstairs bathroom. I highly recommend Done Plumbing and Heating.
Chad was on time and professional. Knew exactly what the problem was and fixed the leaking ceiling in the downstairs bathroom. I highly recommend Done Plumbing and Heating.
★★★★★
Roscoe Tunnell did a great job of describing our problem. Very professional and showed my husband what needed to be done. Went the extra mile to go get the needed part, and installed it quickly and efficiently Definitely recommend this company and services by Roscoe.
★★★★★
Roscoe came out and helped me with installing a new drain under my sink. He was very quick and did it to the specs I needed. No matter who I spoke to within the organization I felt comfortable. Roscoe also gave me some very solid advice on another DIY project I had almost finished. His knowledge was very clear to me.
I am usually a DIYer. Unless I hit a snag or timeline issue, it's rare that I reach out to a company to help me. Though, in this instance I was very happy I reached out.
I am usually a DIYer. Unless I hit a snag or timeline issue, it's rare that I reach out to a company to help me. Though, in this instance I was very happy I reached out.
★★★★★
Justin was an amazing technician! He arrived 30 minutes prior to our estimated window time, was progressional, and the service was very affordable. He also showed me how to prevent the problem in the future. 10/10 recommend!
★★★★★
Very pleased with the quality of service I received at my home. Big thank you to Jeremy for his professionalism and attention to detail.
★★★★★
My technicians Justin and Teddy were fantastic. They paid attention to what I needed done and did an incredible job. Very pleased with them and this company. I highly recommend them!!
★★★★★
I called Done after we found several inches of water in our basement. They were very polite, asked good questions and arranged for a technician, Cody, to come. He was on time, polite, tested our water pressure with the.water turned on and off and told us it was a groundwater problem, not a plumbing issue. He charged us the minimum for his call. He referred us to a water remediation company who have been excellent to work with. Highly recommend!
★★★★★
very friendly and competent plumber. We were very satisfied with our leaky pipe repair and new faucet.
★★★★★
The kitchen sink backed up while the dishwasher was running. I tried a plunger and a liquid drain cleaner that were no help. I then went and got a 25ft snake and that didn't work. I had coupon for a $99 drain cleaning and called for an appointment. I was set for 4-6pm. I got a call about 2:30 that a tech was available early. Shortly after 3:00 Vincent arrived. I showed him the problem and explained everything I tried. He said the clog was probably before that line hit the main drain line and his machine would most likely clear it. He laid out some floor protecting cloth before he brought in the machine. This was a huge, electric, professional, drain cleaning snake. After 20 ft or so he said the water is going down. He ran the snake out to 80 ft to completely clear any obstruction. After that he ran water from a hose to be sure it was clear. He cleaned up and made sure everything was as he found it. He explained everything he did and was respectful of our house. I am very happy with the job, and the work that Vincent did.
★★★★★
Roscoe came to our home today as we had water leaking under our washer. He performed several tests and was very detailed in his inspection and diagnosis, including running several different functions of the machine. He did an outstanding job. So polite, friendly and helpful. We are existing customers of Done Plumbing and would never change ! Great company represented by great plumbers. Thank you Roscoe!
★★★★★
Roscoe Tunnell was both professional and friendly from Done! Plumbing. We had a broken drain pipe occur and he was on it. He provided several options of replacement parts, which was amazing. Any future plumbing issues we have, they will be our first call.
★★★★★
I have had positive experiences with all the employees at Done Plumbing & heating. I have their service plan on 4 of my properties and it has been well worth it.
★★★★★
The basement shower of my condo had been poorly constructed using galvanized pipe that was plugged with rust. Technician Darrell Begay worked tirelessly over 9 hours to rebuild the whole system. He was friendly, courteous abd kept me informed throughout. He re-installed drywall cutouts and even fixed the shower door latch. He left the bathroom clean and tidy. I would recommend him highly.
★★★★★
Darrel was very efficient and did a great job, also just a nice guy which is always helpful!
★★★★★
They showed up on time and walked me through the process step by step and was very professional during this process. Thanks.
★★★★★
I had plumbing done at my condo. Rosco Tunnell did an excellent job of fixing my toilet leak. He had to remove toilet from floor. The toilet was leaking because the wax seal was old. He had to repair the placement of the toilet, also, because the original hole in the floor was offset. He was patient and explained everything as he did the job. We appreciate his diligent work, Excellent service from Rosco Tunnell!!!
★★★★★
He listened to what I had issues with. He was very honest. It was a pleasure to have him there to fix my problems. I will always request him to fix my issues. Thank you Dylan
★★★★★
My garbage disposal went on the blink, Done sent Darrell to service it. Darrell was extremely professional, knowledgeable, courteous, and friendly. He explained the process to me and was very efficient. He is an asset to your company. I'm very pleased with the service I received. Keep up the good work.
★★★★★
Roscoe fixed my broken faucet quickly and now it works better than ever. Definitely recommend.
★★★★★
Justin was polite and competent. He did a thorough job and explained every step to me. I would not hesitate to recommend him to anyone! He clearly has an excellent knowledge of business.
Patricia Kelsey
Patricia Kelsey
★★★★★
My plumber Neil Thompson was awesome. Ten + stars⭐⭐⭐⭐⭐⭐. He repaired my dishwasher pipe in no time and was able to give me a really good discount. I will always recommend Done.
★★★★★
We have used Done for years and are a part of their membership . We get a free inspection on one item either furnace , AC UNIT OR WATER HEATER & plumbing every year . This year they noticed We didn’t have one of these services so they let me schedule two within months . However, today service was beyond amazing . We returned to town Sat night and woke up the next morning with 62 in the house . We figured the pilot light was blown out with extremely windy day two days prior . The same day my husband felt ill and tested positive
For Covid . We did not want someone coming out and being exposed so we roughed it a couple days and used the fireplace . I called a couple days later to see what protocol they had . The manager himself came out himself as the techs did not feel comfortable being exposed even tho my husband was confined and I was not testing positive . The manager was so very kind and said that his priority was to get us heat . He found the problem and it wasn’t a pilot light . He gave me an estimate , went out to get the motor to be replaced and installed it on our furnace while wearing a mask as I was too. We sure appreciate him putting us first and seeing our need and making it all happen .
For Covid . We did not want someone coming out and being exposed so we roughed it a couple days and used the fireplace . I called a couple days later to see what protocol they had . The manager himself came out himself as the techs did not feel comfortable being exposed even tho my husband was confined and I was not testing positive . The manager was so very kind and said that his priority was to get us heat . He found the problem and it wasn’t a pilot light . He gave me an estimate , went out to get the motor to be replaced and installed it on our furnace while wearing a mask as I was too. We sure appreciate him putting us first and seeing our need and making it all happen .