★★★★★
Super professional & friendly team. Had a slight issue, Kevin responded & was amazingly professional. Would work with again.
★★★★★
We had a downstairs floor drain issue and had to get it cleared/flushed out. Our tech from Done Plumbing was awesome. Carlisha listened to the problem, the history, and expertly assessed our needs. Her solid professionalism and execution exceeded my expectations. She made recommendations for follow up in most knowledgeable and diplomatic manner. Thank you for your diligence and job well done. As for the office, my request was returned promptly, the work confirmed, and each next step was clear. The receipt was in my email box before Carlisha left. I definitely trust Done Plumbing and Carlisha with my plumbing needs.
★★★★★
The team at Done is incredible! We've used them for heating, cooling and plumbing. The team is always prepared, professional and knowledgeable with no upselling. We won't use anyone else!
★★★★★
Our plumber Josh was punctual, knowledgeable, friendly, and gave us great customer service. He answered all our questions and also made sure we understood what was going on with our kitchen and the repairs he did before he left. Had another great experience with Done last year when our water heater broke all of a sudden and flooded our basement. Would not hesitate to recommend this company to anyone needing plumbing work done.
★★★★★
Second time we have turned to Done for furnace/AC maintenance and they have earned a repeat and dedicated customer for sure!!! Jamey Newman was so courteous and respectful of my concerns and needs... I would give he and Done ten stars if I could!!!!
★★★★★
We had a new A/C unit put in and they were able to schedule our quote the following Monday, and then schedule the installation the same week. The installers did a great job and taught us all of the features on the new thermostat.
★★★★★
I've called other vendors before and they all have significant wait times for service. When it's freezing outside and your heat goes out you can't wait a week for service. Done Plumbing & Heating has always been able to respond to the several heating and AC issues we've had very quickly. They are highly professional, their service is great and their prices are fair.
★★★★★
Jeremy replaced the main shutoff valve to my house. He is knowledgeable, professional, and does excellent work! Would ask for Jeremy again.
★★★★★
Done Plumbing did an excellent job doing the work at my house. They communicated throughout the day as to the status of my appointment. Chris, was personable, efficient and thorough.
★★★★★
Ben the estimator was great and thorough He really listened to what we wanted to accomplish
The installers did a fabulous job.
Since then, we had Done back and had them replace two toilets. We had a problem with a leak and it resulted in our needing a new main water valve. Lincoln and Zack were AWESOME. I highly recommend this company
The installers did a fabulous job.
Since then, we had Done back and had them replace two toilets. We had a problem with a leak and it resulted in our needing a new main water valve. Lincoln and Zack were AWESOME. I highly recommend this company
★★★★★
First time using Done Plumbing. I was very impressed with their professionalism, communication, and follow up. Tony was terrific! He took care of our issue, was polite, professional, and respectful. Thank you! Many times, these attributes are missing from compeitors. I will use Done, again!
★★★★★
After finding this company, our staff here love the kind, professional and courteous attitudes they bring upon arrival and throughout the duration of repairs. They have always fixed our problems and were quick to respond to our needs (which is a lot for our business). They were quick to respond to a dispute and rectified it immediately to our satisfaction. We will continue to use them in the future and I see no reason to take our business anywhere else. Give them a shot and I'm sure they won't disappoint you!
★★★★★
I had an emergency on Saturday and Done Plumbing responded right away. They were professional and my problem was fixed very quickly. I will definitely hire them again. Thank you
★★★★★
Very good experiences with Done Plumbing. Quick response times. Fair prices. Honest techs. Really like Cason - she did a great job of getting our sump pump up and working again.
★★★★★
Appointment was scheduled for the day after my initial call. The day of the appointment, a dispatcher called to let me know the technician could come out earlier if I was available to meet him. I appreciated the communication on this. The technician arrived and assessed the situation. He came up with a plan of action as well as quoting me a price. I expected to have to schedule the actual work for another day, but the technician cleared it with his office and was able to complete the plumbing work and water heater replacement by late afternoon. The whole process was smooth from start to finish. Many thanks to Roscoe and to Done.
★★★★★
We were struggling to find a solution to our heat pump error for over four months. Neither the home builder, the manufacturer, the original installer, nor a second HVAC company were able to solve this issue. In fact, ALL OF THE PREVIOUS ENTITIES EFFECTIVELY ABANDONED US (e.g. stopped returning calls and emails) without resolving the issue. Only Done Plumbing stuck with us, figured out the core issue (very subtle/complex initial installation error), and stayed with us until the complex work was completed and working correctly. In our eyes, Done Plumbing & Heating was the hero in rescuing an increasingly desperate situation when others simply threw up their hands and walked away. I cannot praise Done Plumbing enough, specifically Aaron Taylor, for their technical knowledge and professionalism.
★★★★★
A little expensive but for the quality of work and customer service the price is worth it!!!
★★★★★
Great customer service! They make sure to communicate with you on when a technician will arrive, no 3 hour window like other companies. Friendly and knowledgeable!
★★★★★
Cason was very informative professional and nice!!!!We appreciate her service we believe she is a asset to your Company!!!Thank you:):)